FAQs
Fees, timings and how each service works.
Brand Identity
Brand Identity FeesHow much does a brand identity cost in Dubai?
Ours is a fixed AED 37,500.
What’s included?
Strategy, three identity concepts, one developed into the final mark with unlimited revisions, complete guidelines, applications shown in 3D mockups, and all source files.
How long does it take?
Ten working days from strategy to delivery. The timeline pauses while feedback is outstanding.
What are the stages?
Strategy first: a discovery call, a review of your category and competitors, then positioning, vision, tone of voice and marketing angles. Then three concepts, development of the chosen one, and handover.
What do you need to start?
Your business name, what you sell and to whom, the competitors you watch, and any existing assets.
What files do I receive?
Vector, print-ready and transparent files, with full ownership and usage rights.
Websites
Website FeesHow much does a website cost in Dubai?
Ours is AED 37,500 for a website and AED 55,000 for e-commerce, both fixed.
What’s included in a website?
Sitemap and wireframes, a design built for the phone first, a configured CMS handed over with training, speed, search and accessibility work, and thirty days of support after launch.
What does e-commerce add?
Product templates, categories, cart and checkout. Payments, shipping and tax are configured and tested with live transactions before launch, up to fifty products are loaded, and the checkout is monitored for the first month.
Can I update the site myself?
Yes. The CMS is handed over with training.
Do I need a brand identity first?
A website works best on an existing identity. If you need one, start with the brand identity.
What happens after launch?
Thirty days of support are included. After that, a retainer covers ongoing work.
Retainers
Retainer FeesHow much does a retainer cost?
A fixed AED 18,500 a month.
What does it cover?
An agreed block of design, artwork and digital work each month: campaigns, social, print and site updates.
How is the work planned?
Priorities are set on a short monthly call and tracked openly.
Is there a minimum term?
No. Thirty days’ notice either way.
How is it billed?
Invoiced monthly in advance.
General
Are your fees fixed?
Yes. Every fee is fixed and published.
How do I pay?
Fees are paid online at booking.
Who does the work?
We do. Every project is directed in-house, with a standing team for artwork, copywriting, photography, digital marketing, web development and illustration.
Where are you based?
In Dubai. We’re licensed by Sharjah Media City (Shams) as STREETLEVEL LLC, trade licence 2646967, and we work with businesses around the world.
How do we start?
Book online, or contact omar@streetlevel.ae or +971 55 385 0364. The terms apply to every project.